Welcome to PrizmCare Repairs
We're here for you when your creative gear needs repairs, even if you’re not a PrizmCare member or Henry’s customer. We're happy to help our fellow creators, so let's fix your gear!
How it works
Tell us what’s wrong
Create a free PrizmCare account and send us info about your gear issue(s). One of our experts will contact you ASAP.
Send us your gear
After speaking with our expert, we'll email you a printable prepaid courier label so you can send us your gear for free.
Review our estimate
Our experienced gear technicians will inspect your gear thoroughly and send you a repair cost estimate to review.
We fix your gear
If you approve our estimate, we’ll fix your gear and send it back to you. Shipping is on us, even if you turn down our offer.
A Henry's company
We’re connected to the best
Because we’re owned by Henry’s, Canada’s largest specialty digital imaging retailer, we have solid relationships with top creative gear manufacturers.
+ many others
We repair more than cameras
Whether you’re a photographer, videographer, podcaster, or streamer, our experts can fix the gear you create with, including
- Cameras and accessories
- Lighting gear
- Microphones and other audio gear
Over 25,000 devices serviced
As a member of the Henry’s family, we’ve handled gear repairs for tens of thousands of creators across Canada.
Through our Canada-wide network of certified service centers, we work with repair experts who only use original manufacturers’ parts.
"Great service, they had my lens back ready to go in no time."
Paul M. from Vaughan Ontario